External publication | Designing safe and effective future systems: A new approach for modelling decisions in future systems with Cognitive Work Analysis
Designing safe and effective future systems requires knowledge of their work demands.
Without this information, interfaces, crew concepts, training programs, and workspace layouts cannot be tailored to the work that will occur in these systems.
Analysing the work demands of systems that do not exist poses special challenges for work analysis. This paper contributes to the emerging body of evidence that Cognitive Work Analysis (Rasmussen, Pejtersen & Goodstein, 1994; Vicente, 1999) offers an approach for analysing the work demands of future systems.